• Our FAQ's

Frequently Answered Questions

What types of events does The Photo Team cover?
“We cover corporate events, conferences, trade shows, exhibitions, award nights, product launches, brand activations, private parties, and weddings across the UK and internationally.”
“Booking is by email only. Email us your event details, we will confirm availability and send an invoice to secure the date.”
Yes. We specialise in event photography and videography, including interviews, promos, highlights, training videos, and live streaming.”
“Event photos are typically delivered within 24 to 48 hours. Headshots are usually next day. Video timelines depend on scope, and we agree delivery dates in advance.”
“We are a fully employed, in-house team with consistent training, backup coverage, the latest equipment, and 24/7 admin support by email.”

“We are London based, and we cover Birmingham, Manchester, the rest of the UK, and international projects.”

“Our admin team is available 24 hours a day, seven days a week by email. We prefer email communication for speed and accuracy.”

“SnapNShare is instant photo delivery. Our photographers capture images, they appear live on a screen, and guests download to their phones by scanning a QR code, complete with your branding.”
“Prices depend on event length, locations, number of photographers or videographers, and editing needs. Email us for a clear, tailored quote with no hidden extras.”

We invoice by email. You can pay by bank transfer or by credit card using the secure link on the invoice. We do not take payments on the website checkout.,

“We are a fully employed, in-house team with consistent training, backup coverage, the latest equipment, and 24/7 admin support by email.”
“Professional coverage by an in-house photographer, careful editing, and delivery in a private online gallery. Branding and instant sharing add-ons are available.”
Yes. We can deploy a team of photographers to cover large or multi track events and simultaneous rooms.,
“Yes. We photograph conferences, summits, awards, seminars, trade shows, product launches, and corporate parties.”
“Yes. We cover private parties, weddings, and family celebrations as well as corporate events.”
“Yes. Every delivered image is professionally edited for colour, exposure, and crop. Bespoke retouching is available on request.”
We deliver a private online gallery with full resolution and web ready files. You can share and download as needed.
Edited JPEGs are standard. RAW files can be supplied by prior agreement.
“Yes. We build a clear brief with your shot list, schedule, and brand rules, then deliver to that plan.”,
Yes. We balance documentary coverage with planned group portraits to suit your event style.
“Yes. We bring backup bodies, lenses, and lighting for reliability and resilience.”
Yes. We bring a portable studio to your location or use natural backdrops. We deliver the gold standard white background corporate headshot.,
No. We are mobile by design. We set up studio quality lighting and backgrounds anywhere with space and power.
Headshots are typically edited and delivered the next day via a private gallery.
Yes. Professional but natural retouching is included as standard.
“Yes. Our workflow is optimised for consistent, efficient team headshots at scale.”
“We film event highlights, interviews, promotional films, training and educational content, and multi day conferences. We also offer live streaming.”
“We film event highlights, interviews, promotional films, training and educational content, and multi day conferences. We also offer live streaming.”
“Yes. We film and deliver in 4K, and we can supply 1080p versions if required.”,
Yes. We bring professional audio and lighting to capture clear speech and consistent visuals.,
Yes. We edit in house and can add logos, lower thirds, captions, and brand graphics.”
We typically deliver MP4 H.264 or H.265. ProRes masters can be supplied on request.
“Yes. We provide cut downs for LinkedIn, Instagram, and TikTok alongside longer edits.”
Yes. We can provide prompter support to help speakers deliver confidently and on time.
Yes. We film sessions with multiple cameras and capture slides and audio feeds for a clean edit.
Yes. We live stream in 4K with broadcast audio, graphics, and a recording for on demand viewing.
We use licensed tracks suitable for commercial use. Client supplied tracks must come with usage rights.
Our photographer captures guests, images appear live on a screen, and guests download instantly by scanning a QR code. No app is required.
We set up a secure connection so downloads work smoothly even if venue Wi Fi is limited.
Yes. We add your logos, colours, and event messages to images and the download experience.
Yes. We can share download and sharing figures for your report.
Yes. It drives engagement and creates branded, user shared content in real time.
Email us with your date, venue, timings, services, and any add ons. We reply by email with a clear, tailored quote.”
We confirm by email and send an invoice for the deposit. Your date is secured once the deposit is paid.
We accept bank transfer and credit card payments via the secure link on our invoice. We do not take payments on the website checkout.
Yes. We work with procurement teams and issue compliant invoices.
Yes. Date changes are subject to availability and notice. Email us as early as possible.
Our terms are provided with your booking. Email us if you need to cancel or reschedule and we will confirm options in writing.
We suggest booking 4 to 6 weeks ahead for busy dates. We can often help at short notice if the team is free.
Yes. Email us the details and we will confirm availability as quickly as possible.
Email. Our admin team operates 24/7 by email and we keep everything confirmed in writing.
Yes. We confirm scope, timelines, deliverables, and usage rights in writing so everything is clear.
Yes. Certificates can be provided to venues and organisers on request.
Yes. We supply risk assessments and method statements where required.
Yes. We maintain PAT tested equipment and can share certificates.
Yes. We regularly work under NDA and follow strict confidentiality protocols.
“We record to dual cards where possible, back up to secure drives on site, and duplicate again after the event.”
We follow client and venue guidelines. We respect requests not to be photographed and we can remove specific images from galleries on verified request.
Yes. Tell us about access requirements and we will plan positions and routes accordingly.

“Smart, discreet clothing as standard, or specific dress if requested to match your event.”

“Yes. We can staff your event with a female crew member on request, subject to availability.”
Yes. We assign multiple shooters and coordinate coverage with your run of show.
Yes. We capture atmosphere, venue details, signage, and product displays alongside people and moments.
We grant a licence for your business use across web, social, print, and internal materials. Any special usage needs are agreed in writing.
Yes. We can deliver a curated black and white set as part of your gallery.
Yes. A rapid hero selection can be added to your booking for same day press or social needs.
Yes. We provide open or closed captions and subtitle files on request.
Yes. We can capture presentation feeds for integration into the final edit.
Yes. We can deliver a short highlight and a longer documentary edit if required.
We include a defined round of revisions. Further changes can be added if needed.
By email. We keep all assets and notes in the job record so everything is aligned.
Yes. For full details and bookings, please see our dedicated 360 Booth website.
Yes. For Events Paparazzi, please visit our dedicated website for examples and bookings.
Yes. Our compact Photo Booth Pod is available. Please email us for details or visit our dedicated site if provided by your organiser.